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MyMedLeads’ Patient Review Service makes getting more positive reviews a seamless process! All your staff has to do is check patients into your practice management software, and MyMedLeads will automatically request feedback from your patients.
Send Review Requests at the Right Time
Target Your Happiest Patients
Market Your Positive Feedback
Managing Your Online Reputation with MyMedLeads
Cultivating a positive online reputation often requires a proactive approach. Making it as easy as possible for your satisfied patients to leave their comments and reviews is key to managing your presence on the web. If you do not have a system in place that facilitates this, then you’re missing out on a simple way to get a consistent stream of positive reviews.
MyMedLeads offers a Patient Review Service that sends an automated email after a patient’s appointment asking if they would recommend your practice. Patients that say Yes are redirected to a page that provides convenient links to your top online review sites, making it easy for your happy patients to write a public review. Individuals that say No are directed to a private form, where they can leave their comments. This feedback is captured internally and will be emailed directly to you. This provides you with valuable insight on ways that you can improve the patient experience, while allowing you to address the problem before the patient vents their frustrations online.
Most patients who are pleased with the service or treatment they received from a physician are gracious and willing to leave appreciative comments. The key is to remove the roadblocks and make it as effortless as possible for the patient, and MyMedLeads does just this!
One-Click Review Automation
MyMedLeads’ online review platform makes asking for reviews and then filtering happy vs non happy patients a seamless process! Once a patient has been checked into your practice management software, MyMedLeads adds them to your feedback schedule. The patient will receive an email asking if they would recommend your practice. Patients that click Yes are redirected to sites such as Google, Yelp or RealSelf to write a review. Patients that click No are redirected to a private comment form to provide their feedback which is emailed directly to you.
Choose Your Own Review Sites
MyMedLeads Reputation Builder works with all the major online review platforms, making it easy for your patients to leave reviews on the sites they’re already active on. You can easily customize which review sites to send your patients to, ensuring you get real, positive reviews on the sites that matter most to YOU!
Improve Your Online Reputation
Patient reviews captured through MyMedLeads are also aggregated into one central location, displaying patient feedback on your own personal MyMedLeads profile page. This page is indexed by search engines, and shows up when potential patients search for your name online.
More and more patients are going online to do their homework when they begin searching for a new doctor. In fact, it is likely that the majority of your new patients have already screened you online. For many healthcare providers, online reviews can be a source of great anxiety, and understandably so. One bad review can damage the reputation of an otherwise great doctor.
Unfortunately, since medical care is private and personal, many patients don’t write reviews about their visit… unless they’ve had a negative experience, and then they are highly motivated to share it online. MyMedLeads helps doctors maintain a more balanced and accurate reflection of their practice on the web.