MyMedLeads is a web-based software tool designed for medical practices to simplify and automate the lead-to-patient conversion process while helping you stay connected and engaged with current patients. The software provides all the tools you need to bring patient acquisition and retention into sharp focus.
An All-In-One Solution for your Marketing & Performance Tracking Needs
Powerful Lead & Call Tracking
MyMedLeads captures, records and logs incoming calls and automatically creates leads from web form submissions, creating a high level view of where leads are coming from, how they’re being managed, and which ones are converting into paying patients. Staff will have access to a complete history of activity for that lead, including:
- Timestamp of when the call came in
- The ad campaign it originated from
- Time it took staff to respond to the lead
- Call attempts, length of calls, and recordings
- Emails sent from both staff and automated campaigns
- Reminders set for the lead and other follow-up activities
- When an appointment was scheduled
- How much revenue the patient generated
- and much MORE!
Supercharge Your Patient Communications with Automated Campaign Flows
Automate your marketing through Email, SMS and Outbound Call Reminders
The MyMedLeads Communication Center automates the lead nurturing process, making it easy to build a variety of marketing campaigns, including procedure-specific marketing, recall campaigns, newsletters, special offers, birthday messages and much more! MyMedLeads’s automated tools keep your practice name in front of prospective patients without adding to your staff’s workload.
Text, Email, and Phone Appointment Reminders
Automatic appointment reminders are the most efficient way to reduce “no-shows” and free up your staff for more important tasks. A missed appointment may seem trivial at the time, but the reality is that no-shows cost medical practices thousands of dollars each year.
- Send reminders and maps via text or email
- 2-way messaging for easy patient confirmation
- Eliminate phone tag and save staff valuable time
- Increase response rates and patient satisfaction
Quantifiable ROI Tracking Technology for Doctors
Eliminate the Guesswork from Your Marketing
Monitor Performance on All Advertising Campaigns in One Location
MyMedLeads takes the hassle and human error out of tracking marketing performance with advanced ROI tracking technology. Our system seamlessly integrates with online marketing channels and uses unique call tracking numbers for both online and offline ads, as well as dynamic call tracking. MyMedLeads provides real-time, web-based reporting on all your marketing investments, and can track virtually any lead source, including:
- Web Forms
- Social Media
- PPC Campaigns
- Online directories
- Organic search results
- Print ads
- Radio spots
- Direct mail
- TV commercials
- Email Campaigns
Get More Reviews from Happy Patients
MyMedLeads Patient Review Service makes getting more positive reviews a seamless process! All your staff has to do is check patients into your practice management software, and we do the rest! Get happy patients to write reviews on Google, Yelp or RealSelf while unhappy clients are asked for private feedback so that your staff can communicate with them internally. Improve your reputation on sites like:
Live Chat Tool and Service
Capture More Leads from Your Website with Online Chat!
Turn your Website into a Lead Generation Machine with Live Chat
Live chat is a powerful sales tool that can help your practice communicate directly with prospective patients in real time. Engage with online visitors yourself or let one of our agents handle your live chat inquiries 24/7. Offering both English and Spanish languages, our chat agents are trained to handle healthcare inquiries and all responses will be tailored to your medical practice’s guidelines. Once a lead provides contact details via live chat, this information is sent straight into your MyMedLeads sales funnel where staff can begin managing the lead right away.
Two-Way Texting with Leads & Patients
Easily connect with patients on their preferred devices. Our two-way texting feature embraces the conversational nature of SMS, allowing staff to communicate with leads and patients in real-time. All sent text messages and SMS replies are recorded in the history section of the Lead Details page, making it easy for staff to quickly reference previous conversations. Received texts are also converted to an email that notifies reps when a lead or patient replies.
Online Appointment Scheduling
(Available for Nextech users. Online scheduling for other EMRs coming soon!)
Fill your Calendar Automatically, Even When your Practice is Closed!
Our integration with practice management software means that patients get an accurate, real-time view of your availability and can book confirmed appointments directly into your scheduling software, without creating any additional work for staff. Our online scheduling tool is easy to implement into your website and acts as a 24/7 receptionist, freeing up your staff to focus on more important tasks.
Practice Management Software Integration
MyMedLeads integrates with practice management software so that when a lead is ready to become a patient, the simple click of a button sends them directly into your practice management system to be scheduled for an appointment. This significantly reduces manual data entry, creating a secure infrastructure for seamless workflow automation. The integration is two-way, including revenue synchronization between the two systems, meaning you get highly accurate ROI reports on your marketing. MyMedLeads integrates with some of the leading practice management tools in the industry, including:
What current clients are saying about MyMedLeads