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Improve the Patient Experience with Two-Way Texting

MyMedLeads Makes it Easy to Connect with Current and Prospective Patients with Two-Way Texting

Save Time and Get More Responses Using SMS Communications

With MyMedLeads, you can easily connect with patients on their preferred devices. Our two-way texting feature embraces the conversational nature of SMS, allowing staff to communicate with leads and patients in real-time. SMS messages have a 98% open rate – nearly 5 times that of email! Set your practice apart and engage with clients on the messaging channels they use most.

Improve Patient Satisfaction with SMS

Connecting with patients today requires a multi-device approach. More and more clients expect options to communicate with practices via text rather than just using the phone. As a practice looking to improve your relationship with both current and prospective patients, it is crucial that you understand this fundamental shift that is occurring.

Text Patients Right From Your Dashboard

Our two-way texting feature allows staff to communicate with leads and patients in real-time, directly from their MyMedLeads account. All sent text messages and SMS replies are recorded in the history section of the Lead Details page, making it easy for staff to quickly reference previous conversations. Received texts are also converted to an email that notifies reps when a lead or patient replies.


Close More Prospective Patients with SMS

According to studies, it takes 90 minutes for the average person to respond to an email, whereas it only takes 90 seconds for the average person to respond to a text message. Additionally, text messaging has a 45% response rate, while email only has a 6% response rate. Considering these statistics, not implementing text messaging into your patient communication strategy could be costing you in the form of lower conversion rates.


90% of texts are opened within 3 minutes of arriving.

Boost Response Rates

As many as 61% of Americans regularly duck calls.


98% of US smartphone users send texts regularly.


An average American checks their phone 47 times a day.


SMS open rates are nearly 5 times that of email.


95% of millennials send messages daily.