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Staying Connected with Leads and Patients: Strategy 4

Staying Connected with Leads and Patients: Strategy 4

Respond to Concerns It’s really easy to be available when business is going well and patients are happy, but what about when they’re not? How does your practice handle unsatisfied clients or a bad review? The way in which you deal with disgruntled patients says a lot...
Staying Connected with Leads and Patients: Strategy 2

Staying Connected with Leads and Patients: Strategy 2

Use Technology and Personas to Your Advantage Expanding on the first strategy of knowing your audience and communicating to targeted personas, you also need to know where and how to best connect with your target market. According to studies, the average adult now uses...
Staying Connected with Leads and Patients: Strategy 1

Staying Connected with Leads and Patients: Strategy 1

Establish a Centralized Hub for Customer Data It should come as no surprise that the more personalized a message is, the more likely a customer is to respond to it. But how do practices accomplish this exactly? This is where the groundwork comes in. To set yourself up...
Staying Connected with Leads and Patients

Staying Connected with Leads and Patients

Improving Patient Communications: A Four Part-Series Staying connected with both current and potential patients is crucial to the success of your practice. They are the lifeblood of your business, which is why it’s so important to pay attention to how you interact...